Safety & Conduct

🛡️ Palmetto State Rides — Safety & Conduct Policy

At Palmetto State Rides, safety, respect, and professionalism are the foundation of every trip. We connect the Upstate with dependable, courteous, and community-minded drivers who treat every passenger with care.

Whether you’re a first-time rider, a weekly commuter, or part of our driver family, your comfort and peace of mind come first.


🚘 Our Safety Commitment

  • Maintain a clean, safe, and insured vehicle at all times.
  • Drive responsibly, obeying all traffic and safety laws.
  • Treat every passenger with respect, courtesy, and professionalism.
  • Protect passenger privacy and confidentiality — what’s said in the car stays in the car.
  • Operate only when well-rested and alert.
  • Maintain required business licenses and insurance where applicable.

🤝 Our Conduct Standards (Zero Tolerance)

  • No physical contact or uninvited touching.
  • No sexual comments, jokes, or advances.
  • No discrimination based on gender, race, religion, disability, or background.
  • No harassment or intimidating behavior toward passengers, other drivers, or staff.
  • No alcohol, illegal drugs, or impaired driving while representing Palmetto State Rides.

Drivers represent our company in public, online, and behind the wheel — professionalism is expected at all times.

📸 Cameras, Privacy & Accountability

  • Interior/exterior dash cameras may be used for the safety of passengers and drivers.
  • Recorded footage is used only for safety, security, insurance, or lawful investigations.
  • We do not share footage publicly without legal cause.
  • Passengers and drivers must respect each other’s privacy at all times.

🚨 Reporting Concerns

If you ever feel uncomfortable or unsafe, contact us immediately:

Serious misconduct should also be reported to local authorities. We handle reports confidentially and act swiftly, up to and including removal of any driver who violates these standards.

🌿 Our Promise

Safety isn’t just a policy — it’s our culture. Everyone deserves a ride that’s safe, respectful, and community-driven. Our drivers don’t just represent a brand; they represent trust across the Upstate.

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